Why engagement and culture are different
Put simply: Understanding the difference between culture and engagement is the key to driving business outcomes.
- Engagement reflects how people feel about working in an organisation. While important, engagement tends to increase and decrease in response to business choices that affect employees’ feelings. Measuring it provides insight into how to improve employee satisfaction.
- Culture determines how and why things get done in your organisation — the real rules of the game. Measuring it enables you to unlock the full potential of your organisation by identifying the behaviours, norms and practices that do and don’t support your strategic priorities.
Employee engagement is one of a number of outcomes of company culture. Engagement surveys can’t help you crack the culture code. That’s where we come in.